Returns & Exchanges

How do I return an item?

Refund/Return Policy:

BLOOM FOREVER!!!!!

All SALES ARE FINAL on www.shebloom.com and in store at Bloom & Co., 301 South White Street, Round Top, TX.  We do no accept returns, so please read description carefully.  Also, please use our online CHAT feature to ask any questions regarding the item.

All SALES ARE FINAL on our DIY Flower Workshop tickets. Due to the personalized nature of the event, refunds will not be given. Tickets can be transferred to a friend. You can also request a DIY TAKE-HOME KIT if you are unable to attend.

Wholesale orders are FINAL, NON-REFUNDABLE and NON-EXCHANGEABLE. 

SheBloom/Bloom & Co. is not responsible for items lost while shipping, or for items sent to an incorrect address provided by the customer. Please contact the shipping carrier to report a claim.

IMPORTANT NOTE: The items we sell at www.shebloom.com and at our Bloom & Co. Shop are VINTAGE or ANTIQUE, which means they will have cracks, weathering, distressing and other signs of WEAR. That is expected and adds to the character, authenticity and value of the item. These are not considered defects and are not damages; therefore, they will not be refunded.

If an item is received damaged, contact Customer Support at jen@shebloom.com immediately.

Exchanges are contingent upon inspection of item(s) once we receive it.  All items must have been purchased from www.shebloom.com only.